“Is The iPhone [iPad] Tough Enough For Field Service?”

Check out this article over at Field Technologies magazine about how Johnson Controls, a $42 billion global diversified company in the building and automotive industries, switched from rugged devices to rugged-case-clad iPhones for their 4,000+ field service technicians.

Replacing leased rugged devices with rugged-case-clad iPhones and eliminating the need for a service-specific help desk will save Johnson Controls close to $3.6 million in operating costs. Read More »

How to Print in the Field from iPad

From time to time (or maybe all the time), you may have the need to print documents in the field to leave preliminary test rests or field reports with contractors.  There are a number of ways to do this.  The iPad (iOS) is equipped with Apple’s AirPrint protocol that enables printing to AirPrint enabled printers wirelessly. In the early days, there were only a few printers that were AirPrint enabled.  Today, most every printer manufacturer makes a substantial number of AirPrint enabled printers. Apple has a list of some AirPrint enabled printers from various manufacturers here. Read More »

June 14 Webinar: Go Paperless for CMT Data Collection

Be sure to sign up for our free webinar on June 14: Go Paperless for CMT Data Collection. Join us for a one hour webinar to present the benefits of a digital, mobile CMT data workflow solution and introduce you to Q-Scribe. You’ll learn how you can get more efficient and empower your technicians with the data they need, when they need it.

Sign up here..

Bingo! Utility Companies Get It — iPad + Technicians = WIN

Utility companies are an industry with substantial field services work forces and many of them are realizing the power of an iPad empowered mobile field workforce.

Mobile intuitive, always-on devices such as the iPad then appeared, taking mobile workforce productivity and effectiveness to a new level. These devices benefit the team in the field, and, when a tool complements a complete construction software solution, it also enables the back office staff to get information quicker, reduce data entry, increase collaboration, and provide more information to management for quicker decision making. Read More »

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